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- The player from Germany features transferred currency on the his account, nevertheless the financing appear to be lost.
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In the a certain part, the new casino refused to cooperate and required the player check out eCOGRA. For this reason, the brand new ailment is (temporarily) finalized up until eCOGRA’s final decision was created. Centered on the gathered guidance and because of the given points, the newest problem is signed while the unjustified. The player out of The newest Zealand got educated complications with withdrawal needs at the Zodiac Gambling enterprise since the February 2024. Despite registered the needed confirmation files, the brand new player’s winnings wasn’t paid.
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The player rejected such allegations plus the gambling enterprise did not give people supporting research. The gamer states which he did not learn he had been playing which have extra currency that was allegedly added to their account automatically rather than their training. The information signifies that the benefit is actually immediately placed into the new account abreast of making the 2nd put.
